Pierre listed a broken laser pointer on his page, and was amazed that the damaged item sold for $14.83.

Pierre hired executives to manage and groom the company for growth. In 1998, eBay went public. The company expanded quickly and successfully assisted volumes of sellers and buyers with sales and purchases for a variety of products.

Although eBay provided a successful platform for both sellers and buyers, it also created a haven for fraudulent sellers and buyers to disrupt the company’s purpose and positive achievements. One of the obstructions encumbered was a Seller’s Protection Plan. Through the years, extra efforts facilitated a buyer’s protection program versus a seller’s protection agenda. Subsequently, fraudsters were able to take advantage of buyer and seller technical details including loopholes within eBay’s auctions and marketplace.

Although it is very true, buyers’ required protection, additionally, sellers’ required as much protection from buyers, and many times more transaction safeguarding.

eBay is over-weight with buyer protection policies, and soon they began to counteract any shield for seller protection and fortification.

It was not long before disappointed and frustrated buyers found ways to over compensate and abuse the seller. eBay left any safeguarding for sellers void.

It became a “catch 22”. eBay, the buyer and the seller became damned if they did and damned if they did not! The more rules and regulations, stipulations, traceability, systems, policies, contracts, settlements and resolutions implemented, the more the burden weighing on the seller and their performance destroyed businesses. Evil buyers, fraudsters, and unprincipled buyers were able to cheat the seller from their money and product. Additionally, buyers were able to grade sellers with ratings, thereby ruining a seller’s reputation. eBay instituted policies that prevented the seller from receiving a fair and honest relationship with the buyer.

eBay established aggressive policies that undermined many seller transactions to control 100% of some purchases between a buyer and seller. Additionally, the seller could experience their transacted funds on hold, as eBay restricted payments via PayPal, which is their own company.

There are recent comments that hint eBay has realized their associated seller protection policies are detrimental to the overall purchases by the buyer and seller.

Let us hope eBay recognizes their lack of protection policies for the seller, and implements new safeguards that protect both seller and buyer.

I hope eBays’s attempts to finally institute protection for their sellers prove to be worthwhile and useful. After all, would the company be successful, if it were not for the sellers on eBay’s platform?

eBay’s rating system, aka DSR, discourages many sellers as it enables the buyer to degrade a seller with negative feedback, ratings, based merely upon a buyer’s opinion versus facts incurred in a purchase transaction.

More sellers state that eBay should have never launched such a backward system to the public. The DSR system affords buyers’ incentives to defraud and too many opportunities to take advantage of sellers. eBay’s current DSR structure can easily destroy a seller’s reputation. In fact, eBay’s current rating system exploits sellers if a buyer makes use of the issues eBay implemented.

In the past, eBay allowed a buyer to maintain more responsibility in making decisions about their purchases. The current rating system removes much of a buyers’ responsibility by allowing a buyer to manipulate the purchase activity and events.

eBay’s current DSR methodology and Buyer Protection Program allows a buyer, if they choose to manipulate the issues, to force a seller into events that further their purchasing of items at zero cost, all the while opinionating negative feedback.

Many sellers want eBay to remove the current DSR rating system to implement a procedure that services both seller and buyer suitably. The buyer should be as accountable for their purchases and feedback as a seller should be responsible in successfully completing a purchase experience for the buyer.

eBay should realize and pay particular attention to designing a Seller and Buyer Protection Program that offers positive opportunities for both parties in a purchase transaction. The Seller/Buyer Protection Plan should include a rating system that enables factual feedback for both parties to the purchase.

If eBay executives are not qualified to provide such a Seller and Buyer Protection and Rating Program, I suggest they ask for recommendations from their fundamental and essential benefactors (supporters), their buyers and sellers. The fact is that without their backers, sellers and buyers, there is no eBay! It should be clear to eBay, their sellers and buyers know best how to support the positive issues of purchases and feedback requirements.